Founded in 2017, Observe Inc. has been at the forefront of transforming software observability, enabling companies to monitor and manage their software systems more effectively. As businesses increasingly deploy new software versions, the volume of generated data has surged, necessitating advanced observability solutions.
In response to the rapid advancements in artificial intelligence (AI), Observe has integrated AI agents into its observability platform. These agents assist engineers in swiftly identifying and resolving system issues, thereby reducing downtime and enhancing overall system reliability. However, the proliferation of AI agents has also introduced new complexities in observability. CEO Jeremy Burton highlighted the challenge, stating, In a few years, you’re going to have hundreds or thousands of agents on your network that are all interacting with employees or interacting with each other. That’s all great until something goes wrong, and you’ve got to try and, you know, do a Sherlock Holmes and figure out who done it, you know?
To address these challenges, Observe launched the Model Context Protocol (MCP) server earlier this year. This server allows developers to access observability data directly from AI coding tools and large language models (LLMs), facilitating more efficient workflows. Burton elaborated on this innovation, noting, We have customers already that are using the MCP server and really trying fairly radical workflows. They’re sitting in their development environment, and they say, ‘Hey, take a look at this ticket. Use Observe to go figure out what’s happening, and then describe to me the code that you think is problematic, and then suggest the effects.’ That would have been in the realm of science fiction even a year ago.
Additionally, Observe is working towards supporting Apache Iceberg, an open-source data table format that enables businesses to own and standardize their data. This support is expected to be available by the end of the year, further enhancing Observe’s commitment to providing flexible and comprehensive observability solutions.
