On December 10, 2025, Australian users encountered significant disruptions across Microsoft 365 services, notably affecting Microsoft Teams and other essential applications. The outage commenced at 8:36 AM GMT+5:30, during peak business hours, causing substantial inconvenience for both enterprises and individual users.
Users reported issues such as latency, login failures, and complete inaccessibility to services. Microsoft acknowledged the problem, categorizing it as service degradation and assigned the tracking code MO1193724 to the incident. The company indicated that the impact was primarily confined to the Australian region and initiated an investigation to determine the root cause.
The Microsoft 365 suite, integral to corporate communication and document management, was notably affected. Users attempting to access Microsoft Teams or retrieve files via the cloud encountered timeout errors, disrupting daily operations.
Microsoft’s support teams began the triage process to identify and resolve the connectivity failures. While a specific Time to Resolution (TTR) was not immediately provided, the company committed to offering regular updates through the Service Health Dashboard. Administrators were advised to monitor the admin center for real-time information regarding service restoration.
This incident underscores the critical reliance on cloud-based services for business operations and highlights the need for robust contingency plans to mitigate the impact of such disruptions.
As of now, Microsoft continues to work towards a full resolution and is expected to provide a comprehensive report once the investigation concludes.
For ongoing updates, users are encouraged to follow Microsoft’s official channels and consult the Service Health Dashboard.
