In a significant development for healthcare technology, Assort Health, a San Francisco-based startup specializing in AI-driven patient communication solutions, has successfully raised approximately $50 million in a Series B funding round. This latest investment, led by Lightspeed Venture Partners, values the company at $750 million and comes just four months after a $22 million Series A round. ([techcrunch.com](https://techcrunch.com/2025/08/26/assort-health-nabs-50m-to-automate-patient-phone-calls-sources-say/?utm_source=openai))
Addressing Healthcare Communication Challenges
Assort Health’s AI-powered voice agents are designed to handle high-volume, repetitive tasks traditionally managed by front desk staff. These tasks include appointment scheduling, cancellations, and responding to frequently asked questions. By automating these processes, the AI agents allow human staff to focus on more complex or sensitive patient interactions, thereby enhancing overall efficiency and patient satisfaction. ([techcrunch.com](https://techcrunch.com/2025/08/26/assort-health-nabs-50m-to-automate-patient-phone-calls-sources-say/?utm_source=openai))
Rapid Growth and Market Expansion
Since its inception in 2023, Assort Health has experienced rapid growth. Initially focusing on orthopedic and physical care offices, the company has expanded its services to other specialties, including OB-GYN, dermatology, and dentistry. This expansion reflects the versatility and adaptability of their AI solutions across various medical fields. ([techcrunch.com](https://techcrunch.com/2025/08/26/assort-health-nabs-50m-to-automate-patient-phone-calls-sources-say/?utm_source=openai))
Impressive Performance Metrics
The company’s AI platform has demonstrated remarkable performance metrics. Assort Health now manages millions of inbound calls annually for thousands of providers without the need for human intervention. Patient feedback has been overwhelmingly positive, with an average satisfaction rating of 4.6 out of 5. These results have driven an eightfold increase in revenue since the fourth quarter of 2024. ([assorthealth.com](https://www.assorthealth.com/blog/assort-health-secures-26-million-in-funding-to-expand-specialty-specific-generative-ai-platform-for-managing-patient-phone-calls?utm_source=openai))
Integration with Electronic Health Records
A key feature of Assort Health’s platform is its seamless integration with electronic health record (EHR) systems. This integration allows AI agents to update patient data and insurance information, as well as schedule appointments in real-time. By adapting to the specific needs of each specialty practice, the platform ensures smooth operations and reduces costly errors. ([assorthealth.com](https://www.assorthealth.com/blog/assort-health-secures-26-million-in-funding-to-expand-specialty-specific-generative-ai-platform-for-managing-patient-phone-calls?utm_source=openai))
High Accuracy and Resolution Rates
Assort Health’s AI agents achieve a 99% scheduling accuracy by breaking down patient interactions into clear, manageable steps. With thousands of specialty-specific tests and continuous automated system testing, the platform maintains a resolution rate above 90%, ensuring reliable patient service and preventing errors such as misdirected referrals. ([assorthealth.com](https://www.assorthealth.com/blog/assort-health-secures-26-million-in-funding-to-expand-specialty-specific-generative-ai-platform-for-managing-patient-phone-calls?utm_source=openai))
Industry Context and Competitive Landscape
The healthcare industry is increasingly embracing AI solutions to improve operational efficiency and patient care. Assort Health is among several startups that have recently secured funding to address patient communication challenges. For instance, EliseAI, which automates customer services for real estate and healthcare office front desks, announced a $250 million Series E led by Andreessen Horowitz, valuing the company at $2.2 billion. Similarly, Hello Patient, another AI-powered assistant for medical offices, raised a $20 million Series A earlier this month at a $100 million valuation led by Scale Venture Partners. ([techcrunch.com](https://techcrunch.com/2025/08/26/assort-health-nabs-50m-to-automate-patient-phone-calls-sources-say/?utm_source=openai))
Founders’ Background and Vision
Assort Health was founded by Jon Wang, a former medical student who transitioned into the startup world, and Jeff Liu, a former Facebook engineer. Their combined expertise in healthcare and technology has been instrumental in developing a platform that addresses the critical need for efficient patient communication in specialty healthcare practices. ([techcrunch.com](https://techcrunch.com/2025/08/26/assort-health-nabs-50m-to-automate-patient-phone-calls-sources-say/?utm_source=openai))
Future Prospects and Industry Impact
With the new funding, Assort Health plans to accelerate product development and commercial expansion. The company’s mission is to improve access to care by eliminating lengthy hold times and scheduling inefficiencies that plague healthcare organizations. By leveraging advanced AI technologies, Assort Health aims to set a new standard in patient communication, ultimately enhancing the overall healthcare experience for both providers and patients. ([assorthealth.com](https://www.assorthealth.com/blog/assort-health-secures-26-million-in-funding-to-expand-specialty-specific-generative-ai-platform-for-managing-patient-phone-calls?utm_source=openai))
