ChatGPT Reclaims Top Spot on App Store Amidst DoD Deal Controversy
In early March 2026, OpenAI’s ChatGPT faced significant user backlash following its agreement with the U.S. Department of Defense (DoD). This partnership, which allowed the DoD to integrate ChatGPT into military operations, raised concerns about the ethical implications of AI in warfare and surveillance. Consequently, many users uninstalled ChatGPT, leading to a 295% surge in uninstalls and a 13% drop in downloads over a weekend. Negative sentiment was further reflected in the app’s ratings, with one-star reviews increasing by 775% in a single day. ([techcrunch.com](https://techcrunch.com/2026/03/02/chatgpt-uninstalls-surged-by-295-after-dod-deal/?utm_source=openai))
In contrast, Anthropic’s AI chatbot, Claude, gained popularity after the company refused a similar DoD contract, citing ethical concerns over mass surveillance and autonomous weapons. This stance resonated with users, propelling Claude to the top of the U.S. App Store rankings on March 1, 2026. ([beebom.com](https://beebom.com/claude-hits-number-one-on-app-store/?utm_source=openai))
However, the backlash against ChatGPT was short-lived. By March 9, 2026, ChatGPT had reclaimed its position as the top free app on the U.S. App Store, with Claude falling to second place and Google’s Gemini in third.
This rapid shift underscores the volatile nature of user sentiment in the AI industry, where ethical considerations and corporate decisions can significantly impact consumer behavior.
