Meta Platforms Inc., the parent company of WhatsApp, has announced a significant policy change that will result in the removal of ChatGPT integration from the messaging app, affecting approximately 50 million users. This decision stems from a revision in WhatsApp’s policies and terms of service, as communicated by OpenAI, the organization behind ChatGPT.
OpenAI expressed its appreciation for the widespread adoption of ChatGPT within WhatsApp, highlighting the platform’s role in fostering creativity and curiosity through seamless messaging. However, due to the impending policy changes, ChatGPT will cease to function within WhatsApp after January 15, 2026. OpenAI has committed to facilitating a smooth transition for users during this period.
To preserve their conversation histories, users are encouraged to link their ChatGPT accounts with WhatsApp before the integration ends. This can be accomplished by accessing the contact profile of 1-800-ChatGPT within WhatsApp and following the provided URL. Once linked, the user’s phone number will be associated with their ChatGPT account, ensuring that past WhatsApp conversations are retained in their ChatGPT history. It is important to note that WhatsApp does not support chat exports, so linking accounts promptly is advisable to maintain access to previous interactions.
This development follows Meta’s recent update to its business API terms, which prohibits AI providers from utilizing WhatsApp’s business solutions as primary platforms for their technologies. The updated terms specifically restrict the use of large language models and generative AI platforms within WhatsApp’s business environment. This policy change is set to take effect on January 15, 2026, aligning with the discontinuation of ChatGPT integration.
The decision to remove ChatGPT from WhatsApp reflects Meta’s strategic direction in managing AI integrations within its platforms. While this move may impact users who have integrated ChatGPT into their daily communications, alternative avenues remain available. ChatGPT continues to be accessible through its dedicated applications on iOS and Android devices, as well as via web interfaces.
In a related development, OpenAI has introduced Atlas, its inaugural web browser, which integrates ChatGPT functionalities. Currently available exclusively for Mac users, Atlas offers features such as an agent mode for paid subscribers, enabling actions like organizing browser tabs and conducting research based on chat prompts. OpenAI plans to expand Atlas’s availability to additional platforms in the near future.
As the landscape of AI integration within messaging platforms evolves, users are encouraged to stay informed about policy changes and explore alternative methods to engage with AI technologies. OpenAI remains dedicated to providing accessible and innovative solutions to meet the diverse needs of its user base.
