Microsoft Azure Services Disrupted by Undersea Cable Cuts in Red Sea

On September 6, 2025, Microsoft Azure, the tech giant’s cloud computing platform, experienced significant service disruptions due to multiple undersea fiber optic cables being severed in the Red Sea. This incident has led to increased latency and delays for users whose data routes through the Middle East.

Incident Overview

The disruption commenced at approximately 05:45 UTC on Saturday, September 6. Microsoft promptly acknowledged the issue, stating, Network traffic traversing through the Middle East may experience increased latency due to undersea fiber cuts in the Red Sea. To mitigate the impact, the company rerouted data through alternative network paths, successfully preventing a complete service outage. However, this rerouting has resulted in higher latency for some users.

Understanding Latency and Its Implications

Latency refers to the time it takes for data to travel from its source to its destination. Increased latency can lead to slower response times for applications, websites, and data access. For businesses and individuals relying on Azure, this means potential delays in operations that require real-time data processing, such as financial transactions, video conferencing, and cloud-hosted services. While the rerouting of data has maintained service availability, the longer, less direct paths have introduced noticeable delays for users in various regions.

The Strategic Importance of the Red Sea

The Red Sea is a critical conduit for global internet connectivity, linking Europe, Asia, and Africa. A substantial portion of the world’s internet data traverses the undersea cables laid along its seabed. Damage to these cables can have a disproportionately large impact on international connectivity. The recent cable cuts have not only affected Microsoft’s Azure services but have also reportedly disrupted internet services in the United Arab Emirates and parts of Asia, indicating a potentially widespread problem affecting multiple telecommunication providers.

Microsoft’s Response and Ongoing Efforts

Microsoft has assured customers that network traffic not routed through the Middle East remains unaffected. The company is closely monitoring the situation and has committed to providing daily updates to its customers. The focus remains on managing network performance via the alternate routes while awaiting further information on the complex and costly process of repairing the damaged deep-sea infrastructure. As of now, the cause of the cable cuts is still under investigation.

Broader Implications and Industry Response

This incident underscores the vulnerability of global internet infrastructure to physical disruptions. Undersea cables are the backbone of international data transmission, and their damage can have cascading effects on global communications and commerce. The telecommunications industry is likely to reassess the resilience of these critical infrastructures and explore strategies to enhance their durability and redundancy.

Conclusion

The severing of undersea cables in the Red Sea has highlighted the fragility of global internet connectivity and the challenges in maintaining uninterrupted service. While Microsoft’s swift response has mitigated the immediate impact, the incident serves as a reminder of the need for robust infrastructure and contingency planning in the face of unforeseen disruptions.